Our Policy

KAKES CONTOURS POLICIES

At Kakes Contours, we strive to ensure a smooth and organized booking process for our customers. Our booking policy is designed to establish clear guidelines and expectations for both parties involved.

1. Booking Procedure:

- Customers can book our services through our official website, phone, or in-person appointments.

- Appointments are subject to availability, and we recommend booking in advance to secure your desired date and time.

2. Booking Confirmation:

- A booking is considered confirmed once the customer receives a confirmation email or notification from Kakes Contours.

- The confirmation will include details of the appointment, including the date, time, location, and services requested.

3. Payment and Fees:

- We may require a booking fee or a partial/full payment in advance to secure the appointment.

- The payment amount and details will be communicated during the booking process.

- Payments are non-refundable and non-transferable, except as specified in the Cancellation and Rescheduling section.

4. Cancellation and Rescheduling:

- Customers may cancel or reschedule their appointment by notifying us in writing or through our official communication channels.

- Cancellations made within 48 hours of the appointment may result in a forfeiture of the booking fee or payment.

- If rescheduling is necessary, we will accommodate it based on availability and with consideration to our cancellation policy.

5. Late Arrivals:

- We understand that unforeseen circumstances may cause tardiness. However, appointments will end as scheduled to avoid delays for other clients.

- If a customer arrives late, the appointment will proceed with the remaining time, and the full fee for the service will apply.

6. No-shows:

- If a customer fails to arrive for a scheduled appointment without prior notice, the full fee for the service will be charged.

7. Service Modifications:

- We reserve the right to modify or adjust services based on individual circumstances, ensuring the best possible outcome for our customers.

8. Customer Conduct:

- We expect customers to conduct themselves in a respectful and courteous manner during their appointment, respecting our staff and other clients.

9. Privacy and Confidentiality:

- All customer information, discussions, and details shared during appointments will be kept confidential.

10. Contact Information:

- For booking-related inquiries or concerns, customers can reach out to us at mikalesampson@gmail.com or +1 434-688-8536.

This booking policy aims to maintain a professional and organized approach to appointments at Kakes Contours. We appreciate your understanding and adherence to these guidelines to ensure a positive experience for all involved.

Kakes Contours No Refunds Policy:

At Kakes Contours, we prioritize the satisfaction and exceptional experience of our customers. We would like to inform you about our no refunds policy, which is designed to maintain fairness, transparency, and consistency in our business operations.

1. Understanding Our No Refunds Policy:

- Kakes Contours operates under a no refunds policy, meaning we do not provide refunds for services rendered, deposits made, or products purchased.

2. Commitment to Quality:

- We are committed to delivering high-quality services and products. If you are dissatisfied with your service or product, we encourage you to contact us, and we will make every effort to address and resolve your concerns.

3. Service Assurance:

- Our team is dedicated to providing the best possible experience for our clients. If you have any concerns about the service received, please communicate with us promptly, and we will work to ensure your satisfaction.

4. Deposits and Payments:

- Deposits made for services are non-refundable. They are intended to secure your appointment and contribute to the planning and preparation involved in delivering the service.

5. Exceptions:

- In rare cases of extreme dissatisfaction or significant issues with our service or product, Kakes Contours may, at its sole discretion, offer a partial credit or a service/product replacement as a gesture of goodwill.

6. Contact Us:

- If you have questions or need assistance regarding our no refunds policy or any concerns about our services or products, please contact our customer support team at mikalesampson@gmail.com or +1 434-688-8536.

This no refunds policy is in place to maintain the integrity of our business operations and ensure consistent and fair treatment to all our customers. We appreciate your understanding and cooperation in adhering to this policy. Thank you for choosing Kakes Contours for your beauty and wellness needs.

Kakes Contours Shipping Policy

At Kakes Contours, we strive to provide a seamless and reliable shipping experience for our valued customers. Our shipping policy is designed to ensure clarity and satisfaction during the shipping process.

1. Processing Time:

- Orders are typically processed within 1-3 business days after payment is confirmed.

2. Shipping Methods:

- We offer standard shipping and expedited shipping options.
- The shipping carrier may vary based on the destination and chosen shipping method.

3. Shipping Rates:

- Shipping rates are calculated based on the destination, package weight, and shipping method chosen during checkout.

- Customers will be informed of the shipping cost before finalizing their purchase.

4. Estimated Delivery Time:

- Estimated delivery times vary based on the shipping method selected and the destination:

- Standard Shipping: 3-7 business days - Expedited Shipping: 1-3 business days

5. Order Tracking:

- Customers will receive a shipping confirmation email with a tracking number once the order is shipped.

- Tracking information allows customers to monitor the status and location of their package.

6. Delivery Delays:

- Kakes Contours is not liable for delays caused by unforeseen circumstances such as weather, carrier issues, or other factors beyond our control.

- In the event of significant delays, we will do our best to keep customers informed and updated.

7. Shipping Address:

- It is the customer's responsibility to provide an accurate and complete shipping address during checkout.

- Any additional charges or issues due to incorrect address information will be the responsibility of the customer.

8. Shipping Restrictions:

- We currently ship WORLDWIDE.

- Kakes Contours reserves the right to refuse shipping to certain locations based on shipping carrier restrictions or other limitations.

9. Returns Due to Shipping Issues:

- If an order is returned to us due to shipping issues, we will contact the customer to arrange reshipment at the customer's expense.

10. Customer Support:

- For any inquiries or concerns regarding shipping, customers can reach out to our customer support team at mikalesampson@gmail.com or +1 434-688-8536.

This shipping policy aims to provide clarity and transparency regarding shipping procedures and expectations for our customers. We appreciate your understanding and cooperation as we work to deliver your orders in a timely and efficient manner.

Kakes Kraniums Wigs Shipping Policy:

At Kakes Kraniums Wigs, we are committed to providing a seamless and satisfactory shopping experience for our valued customers. Our shipping policy is designed to ensure clarity and transparency in the shipping process.

1. Processing Time:

- Orders are typically processed within 1-3 business days after payment is confirmed.

2. Shipping Methods:

- We offer standard shipping and expedited shipping options.

- The shipping carrier may vary based on the destination and the chosen shipping method.

3. Shipping Rates:

- Shipping rates are calculated based on the destination, package weight, and shipping method selected during checkout.

- Customers will be informed of the shipping cost before finalizing their purchase.

4. Estimated Delivery Time:

- Estimated delivery times vary based on the shipping method selected and the destination:

- Standard Shipping: 3-7 business days - Expedited Shipping: 1-3 business days

5. Order Tracking:

- Customers will receive a shipping confirmation email with a tracking number once the order is shipped.

- Tracking information allows customers to monitor the status and location of their package.

6. Delivery Delays:

- Kakes Kraniums Wigs is not liable for delays caused by unforeseen circumstances such as weather, carrier issues, or other factors beyond our control.

- In the event of significant delays, we will do our best to keep customers informed and updated.

7. Shipping Address:

- It is the customer's responsibility to provide an accurate and complete shipping address during checkout.

- Any additional charges or issues due to incorrect address information will be the responsibility of the customer.

8. Shipping Restrictions:

- We currently ship WORLDWIDE.

- Kakes Kraniums Wigs reserves the right to refuse shipping to certain locations based on shipping carrier restrictions or other limitations.

9. Returns Due to Shipping Issues:

- If an order is returned to us due to shipping issues, we will contact the customer to arrange reshipment at the customer's expense.

10. Customer Support:

- For any inquiries or concerns regarding shipping, customers can reach out to our customer support team at mikalesampson@gmail.com or +1 434-688-8536.

This shipping policy aims to provide clarity and transparency regarding shipping procedures and expectations for our customers. We appreciate your understanding and cooperation as we work to deliver your wig orders in a timely and efficient manner.

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